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Thursday, November 17, 2022

Customer Service Parson at Job Junction


Job Overview

Customer Service Parson at Job Junction

EMPLOYER: Job Junction Tanzania
LOCATION: Dar Es Salaam
Minimum Education level :Diploma

READ: How to Gracefully Leave Your Old Job | Job Tips


  • Maintain a positive and friendly tone with customers at all times
  • Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
  • Listen to customer complaints and try to identify the cause of their problem to your best ability
  • Identify the appropriate response and strategy to solve customer issues as quickly as possible
  • Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
  • Be able to manage large amounts of phone calls, chats, emails, and other communication channels
  • Assist customers on placement of orders, refunds, or exchanges
  • Ensure customer satisfaction and maintain professional customer support

500,000Tsh – 700,000Tsh
Use Email to apply
Email: [email protected]
Instagram page:
Job Junction Tanzania